An Interactive Platform for Exploring Survivors' Stories
8/21/2024 | nmb@konfitech.com
Challenge: One of the biggest issues faced in platform development is ensuring scalability.
A non-profit organization sought to develop an engaging and educational platform to preserve the stories of survivors from Bulgarian concentration camps during the Communist era. Platform development was critical to creating an interactive experience where users could engage with these stories through virtual conversations.
Solution:
Konfitech, a leading IT company specializing in innovative solutions, partnered with the organization to develop an interactive online platform combining historical education with AI-powered chatbot technology. This collaboration was key to successful platform development.
The Approach:
This project was meticulously executed in several phases:
Phase 1: Planning & Interviews
- Thorough Planning: Extensive planning ensured careful selection of interview questions and a streamlined recording process for capturing the survivors' stories. Effective planning is a cornerstone of any platform development project.
Phase 2: Data Preparation & Algorithm Development
- Video Editing & Keyword Categorization: Raw video footage was meticulously edited into individual answer segments. These segments were then categorized using a weighted keyword approach, creating the foundation for matching user questions with relevant responses.
- Algorithm Development: Considering the complexities of both English and Bulgarian grammar, the keyword matching algorithm underwent multiple iterations to optimize its performance and accuracy. This was a crucial step in the overall platform development process.
Phase 3: AI Integration & Platform Development
- AI Introduction: After collecting a substantial amount of real user data, the platform was further enhanced by integrating an AI big language model. This enabled more natural and insightful conversations with the virtual 'survivors'. Effective AI integration is pivotal in modern platform development.
- Platform Design & Functionality: The interactive platform was designed with user-friendly features, allowing users to:
- Engage in virtual conversations by asking questions and receiving responses from the pre-recorded video segments.
- Track previous chat sessions for reference and deeper exploration.
- Access historical information and facts about the era, providing context and enriching the learning experience.
Impact:
This innovative platform offers a unique and engaging approach to historical education. By enabling users to interact with the survivors' stories through a virtual conversation format, the platform fosters a deeper understanding and connection with this critical period in history. Platform development played a key role in achieving this impact.
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